Common Toilet Problems & Causes
Runs constantly, won’t flush, rocks, or leaks at the base—each symptom points to different components: flappers and fill valves, chains and handles, wax/seal failures, or mineral‑clogged rim jets. We identify the culprit and replace with quality parts that match your model.
Our Repair Approach
- 1.Diagnosis and parts match by brand/model; we protect flooring and fixtures.
- 2.Replace fill/flush valves, flappers, seals, and handles as needed; set correct water level and chain length.
- 3.For rocking/leaks, reset the toilet: new wax or wax‑free seal, flange repair rings, and proper bolt torque.
- 4.Performance check: flush strength, rim jet cleaning, and dye test to confirm no leaks.
Quick Troubleshooting Guide
Toilet runs constantly: The flapper may be worn or the fill valve set too high. A simple dye test (food coloring in the tank) will reveal seepage into the bowl.
Weak or double flush: Mineral buildup in rim jets or an incorrect water level can starve the siphon action. We descale jets and set the level to manufacturer spec.
Rocking toilet/base leak: Loose closet bolts or a failed wax ring cause movement and seepage. We stabilize the flange and reseat with the proper seal height.
Pricing & What Affects It
Cost depends on parts and whether reseating is required. We carry common valves and flappers to finish in one visit and provide transparent pricing.
DIY Checks (Safe & Simple)
- Drop a few drops of food coloring into the tank—if color appears in the bowl without flushing, the flapper is leaking.
- Ensure the refill tube doesn’t sit inside the overflow—this can siphon water and cause phantom fills.
- Confirm the chain has a little slack; too tight and the flapper can’t seal.
If the shutoff won’t turn or the tank bolts are corroded, stop and let us handle it to avoid broken hardware or cracked porcelain.
Repair or Replace?
We recommend replacement when the porcelain is cracked, parts are discontinued, or chronic clogs persist with an older model. Upgrading can improve comfort (ADA height), hygiene (skirted bowls), and efficiency (1.28 gpf with strong flush performance).
Prevention & Maintenance
- Avoid drop‑in tank tablets that degrade rubber seals
- Test the shutoff yearly and replace if it sticks or leaks
- Keep a plunger handy but avoid harsh drain chemicals that can damage finish and seals
FAQs
Why does my toilet run every few minutes?
Likely a worn flapper or high water level spilling into the overflow. We set the level and replace worn parts.
Can a rocking toilet damage the floor?
Yes—movement breaks the wax and allows leaks that rot subfloors. We repair the flange and reset the toilet securely.
Is a wax‑free seal better?
Wax‑free seals handle movement and temperature shifts better in some cases. We choose the best option for your flange height.
What’s causing sewer smells from the toilet?
A failed wax ring, cracked flange, or a dry nearby trap can allow odor into the room. We reseal and inspect venting.
My tank sweats and drips—can this be fixed?
Insulated tanks or anti‑sweat valves help. We can also address high humidity and cold‑water mixing options.
Slow flush after a recent remodel?
Rim jets may be clogged with debris or the fill valve is mis‑set. We clean and calibrate for a strong, consistent flush.