Name: Gen-u-in Brothers Plumbing
Address: 112 Wolbert Farm Road, East Stroudsburg, PA, 18301, US
Telephone: (570) 807-1038
Price range: $$

Question 1

What areas do you serve?

Accepted Answer

We proudly serve Stroudsburg, East Stroudsburg, and Pocono Mountain Lake Estates in Monroe County, PA. Our service radius extends 12-20 miles from our location in East Stroudsburg.

Question 2

Do you offer emergency plumbing services?

Accepted Answer

Yes! We provide 24/7 emergency plumbing services for urgent situations like burst pipes, major leaks, clogged drains, and water heater failures. Call us anytime at (570) 807-1038.

Question 3

How quickly can you respond to emergency calls?

Accepted Answer

We typically respond within 25-35 minutes depending on your location. Stroudsburg: 30 minutes, East Stroudsburg: 25 minutes, Pocono Mountain Lake Estates: 35 minutes.

Question 4

What plumbing services do you offer?

Accepted Answer

We offer comprehensive plumbing services including leak detection and repair, drain cleaning, water heater installation and repair, pipe replacement, bathroom and kitchen plumbing, toilet installation and repair, shower installation, tap installation and repair, sewer cleaning and repair, sump pump installation and repair, and outdoor plumbing system repair.

Question 5

Are you licensed and insured?

Accepted Answer

Yes, we are a fully licensed and insured plumbing company serving Monroe County. We carry comprehensive liability insurance to protect our customers and their property.

Question 6

Do you provide free estimates?

Accepted Answer

Yes, we provide free estimates for all plumbing services. Contact us for a detailed quote on your specific plumbing needs.

Question 7

What are your business hours?

Accepted Answer

Our regular business hours are Monday through Saturday, 8:00 AM to 8:00 PM. We are closed on Sundays except for emergency services, which are available 24/7.

Question 8

How much do your services cost?

Accepted Answer

Our pricing is competitive and transparent. We offer fair, upfront pricing for all our services. Contact us for a free estimate based on your specific needs.

Question 9

Do you work on weekends?

Accepted Answer

Yes, we work on Saturdays from 8:00 AM to 8:00 PM. For emergency services, we're available 24/7 including weekends and holidays.

Question 10

What should I do if I have a plumbing emergency?

Accepted Answer

If you have a plumbing emergency, call us immediately at (570) 807-1038. For water leaks, turn off the main water supply if possible. For sewer backups, avoid using any plumbing fixtures until we arrive.

Question 11

Do you offer maintenance services?

Accepted Answer

Yes, we offer preventive maintenance services to help avoid costly repairs. This includes drain cleaning, water heater maintenance, and plumbing system inspections.

Question 12

What types of water heaters do you install?

Accepted Answer

We install and repair all types of water heaters including tankless, electric, gas, and hybrid models. We can help you choose the best option for your home and budget.

Frequently Asked Questions